Privacy Policy

Introduction

Welcome to https://longmont-divorce-therapy.denvermentalhealthcare.com (hereafter referred to as “Longmont Divorce Therapy” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://longmont-divorce-therapy.denvermentalhealthcare.com
Any mobile applications or software we offer
Online services and resources accessible through our platform
Interactions between our users and our support channels, such as emails, phone calls, and text messages

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies governing user data collection and usage, so we encourage you to review them before providing any information.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

Using Our Services: When you sign up as an authorized user and access our applications or services, we collect and process your personal data to provide these services.
Website Visits: Every time you visit our websites, our systems log certain information to improve user experience and analyze website performance.
Communication: If you choose to receive newsletters, updates, or promotional emails from us, or engage in conversations via phone or text, we will process your contact details and communication preferences.

Personal Data Collection

We collect a variety of personal data to enhance your user experience, improve our services, and comply with legal requirements. This includes:

Account Information: Details related to your registration, such as name, username, email address, and password hash.
Payment Information: Credit card or debit card details, billing addresses, and payment history for transaction processing.
Financial Data: Financial records, income information, and bank account numbers (when directly shared with us).
Purchase History: Records of your purchases on our platform, including products/services accessed, quantities, and order dates.
Mobile Device Identifiers: Unique device IDs, mobile network information, and browser types to enhance user experience.
Location Data: If you choose to share it, we may collect your location data for personalized service delivery.
Feedback and Reviews: Your comments, ratings, and reviews help us improve our services.
Social Media Information: When you connect our services with social media accounts, we may access your public profile information.
Product Preferences: Details about the products or services that interest you to personalize recommendations.

We obtain this data through direct user input, automated systems, and third-party providers who assist us in delivering our services.

Cookies Policy

Cookies are small text files stored on your device when you visit our website. They play a crucial role in enhancing user experience and enabling essential functionalities:

Strictly Necessary: These cookies ensure basic functions like login and navigation.
Preference Cookies: Remembering your preferences, language settings, and ad choices to personalize your experience.
Analytics Cookies: Tracking anonymous usage statistics to improve our website’s performance.

You have control over non-essential cookies through our Cookie Manager, where you can manage or block specific types of cookies.

Data Retention and Deletion

We adhere to data retention policies as required by applicable laws and for legitimate business purposes. The duration varies based on the type of data:

Account Information: Retained indefinitely until account deletion.
Payment Data: Secured for a period of 7 years after the last transaction or until explicitly requested to be deleted.
Purchase History: Preserved for 5 years for record-keeping and analytics.
Other Personal Data: Deleted or anonymized once the data is no longer needed for the purposes collected, in accordance with legal requirements.

Security Measures

We prioritize data security by implementing robust organizational and technical safeguards:

Employing encryption protocols for secure data transmission and storage.
Engaging trusted third-party processors who adhere to strict data protection standards.
Regularly reviewing and updating our security measures to adapt to emerging threats.

Children’s Privacy

Longmont Divorce Therapy does not intentionally collect or solicit personal information from children under the age of 18. Our services are designed for adults, and we encourage parents and legal guardians to supervise their children’s online activities.

Your Rights (Data Subject Rights)

Depending on your location, you may have certain rights regarding your personal data:

Access: Request access to the data we hold about you and its purpose.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure/Right to be Forgotten: Request the deletion of your data under specific circumstances.
Restriction: Limit our processing of your data in certain situations.
Data Portability: Receive your data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for direct marketing or other purposes.
Non-Discrimination: Assert your right to be treated fairly and without discrimination when exercising your data rights.

To exercise any of these rights, please contact our Data Protection Officer via the contact details provided below. We will respond to your request in accordance with applicable laws.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically for the latest information.

Contact Information

If you have any questions, concerns, or requests regarding your privacy or data protection, please contact us:

Email: [email protected]
Mailing Address: Longmont Divorce Therapy, Privacy Team, [Street Address], [City, State, ZIP Code]